Chick-fil-A - New York City

Chick-fil-A’s arrival in New York City feels like an infiltration, in no small part because of its pervasive Christian traditionalism. https://t.co/wnhMrMBN6z

— The New Yorker (@NewYorker) April 13, 2018

"Chick-fil-A’s Creepy Infiltration of New York City"

New York has taken to Chick-fil-A. One of the Manhattan locations estimates that it sells a sandwich every six seconds, and the company has announced plans to open as many as a dozen more storefronts in the city. And yet the brand’s arrival here feels like an infiltration, in no small part because of its pervasive Christian traditionalism. Its headquarters, in Atlanta, is adorned with Bible verses and a statue of Jesus washing a disciple’s feet. Its stores close on Sundays. Its C.E.O., Dan Cathy, has been accused of bigotry for using the company's charitable wing to fund anti-gay causes, including groups that oppose same-sex marriage. “We’re inviting God’s judgment on our nation,” he once said, “when we shake our fist at him and say, ‘We know better than you as to what constitutes a marriage.’ ” The company has since reaffirmed its intention to “treat every person with honor, dignity and respect,” but it has quietly continued to donate to anti-L.G.B.T. groups. When the first stand-alone New York location opened, in 2015, a throng of protesters appeared. When a location opened in a Queens mall, in 2016, Mayor Bill de Blasio proposed a boycott. No such controversy greeted the opening of this newest outpost. Chick-fil-A’s success here is a marketing coup. Its expansion raises questions about what we expect from our fast food, and to what extent a corporation can join a community.

I noticed that word—community—scattered everywhere in the Fulton Street restaurant. A shelf of children’s books bears a plaque testifying to “our love for this local community.” The tables are made of reclaimed wood, which creates, according to a Chick-fil-A press release, “an inviting space to build community.” A blackboard with the header “Our Community” displays a chalk drawing of the city skyline. Outside, you can glimpse an earlier iteration of that skyline on the building’s façade, which, with two tall, imperious rectangles jutting out, “gives a subtle impression of the Twin Towers.”

This emphasis on community, especially in the misguided nod to 9/11, suggests an ulterior motive. The restaurant’s corporate purpose still begins with the words “to glorify God,” and that proselytism thrums below the surface of the Fulton Street restaurant, which has the ersatz homespun ambiance of a megachurch. David Farmer, Chick-fil-A’s vice-president of restaurant experience, told BuzzFeed that he strives for a “pit crew efficiency, but where you feel like you just got hugged in the process.” That contradiction, industrial but claustral, is at the heart of the new restaurant—and of Chick-fil-A’s entire brand.

...Defenders of Chick-fil-A point out that the company donates thousands of pounds of food to New York Common Pantry, and that its expansion creates jobs. The more fatalistic will add that hypocrisy is baked, or fried, into every consumer experience—that unbridled corporate power makes it impossible to bring your wallet in line with your morals. Still, there’s something especially distasteful about Chick-fil-A, which has sought to portray itself as better than other fast food: cleaner, gentler, and more ethical, with its poultry slightly healthier than the mystery meat of burgers. Its politics, its décor, and its commercial-evangelical messaging are inflected with this suburban piety.

Chick-fil-A is creepily infiltrating New York.

The fast food chain is triggering some New Yorkers.

Good grief.

Chick-fil-A is simply selling a product people want to buy.

Show some tolerance. No reason to feel threatened by chicken.